Retail (non-fashion)

Pets at Home sustainability score: 52/100

52/100
Making progress
Joint 1st of 54 in Retail (non-fashion)

Better than 96% of Retail (non-fashion)

Leading practice starts at 60. The highest score on SINK is 71.

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About Pets at Home

Pets at Home is the UK's largest pet supplies retailer, operating 450+ stores, veterinary practices, and grooming salons. Founded in 1991 and headquartered in Handforth, it sells pet food, accessories, and services.

More about Pets at Home

The business is material to UK pet supply chains, with significant embedded carbon in sourced pet food.

Founded 1991Head office Handforth, United KingdomStaff ~16,000Revenue ~£1.2BWebsite ↗

Read Pets at Home's own report ↗

Our verdict

Pets at Home has credible operational carbon targets (SBTi-validated, 42% Scope 1+2 reduction by 2030) and has achieved a genuine 44% absolute reduction since 2016 while growing sales 87%. But Scope 3—over 97% of its footprint—lacks verified reduction evidence. Water impact is unreported. Nature risks from pet food supply chains are acknowledged but not formally managed.

Pets at Home scores 52/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified May 2026.

That places Pets at Home joint 109th of 1,023 companies scored, and joint 1st of 54 in Retail (non-fashion).

The ten questions

What is Pets at Home doing well, and where does it fall short?

Strongest on Carbon Footprint: Operations and Targets & Commitments (7/10, 7/10). Weakest on Water Impact and Nature & Biodiversity Impact (3/10, 4/10).

What's missing

Where Pets at Home lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • Its effect on waterMonitor its water use and take measures to reduce it.
  • Its effect on natureMeasure its effect on nature and have it independently verified.
  • Emissions from its supply chainMeasure most of its supply-chain (Scope 3) emissions.

Every question that lost points

  • Emissions from its own operations7/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain5/10Most of its supply-chain (Scope 3) emissions aren't measured.
  • Whether its emissions are falling6/10No consistent fall over several years across its operations and supply chain.
  • How clean its energy is6/10Less than 90% of its energy shown to be renewable.
  • Its effect on nature4/10Its effect on nature isn't measured or independently verified.
  • How it uses materials and handles waste6/10No verified figures for reuse and recycling across the business.
  • Its effect on water3/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets7/10No validated long-term net zero target.
  • How openly it reports6/10No annual impact report, or no pay linked to climate targets.
  • Its record on controversies7/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Pets at Home's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Retail (non-fashion) sector ceiling.
48 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
57 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 48) + (0.7 × 57) = 54.3
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.95
Final score
Rounded. Making progress.
52 / 100
Where the evidence comes from

What evidence is Pets at Home's score based on?

8 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

38% of them were published by Pets at Home itself; the rest come from independent sources.

Scored on 11 April 2026 under an earlier version of our method. We're re-checking it under the current method.

[1]Self-reported
Pets at Home FY25 Sustainability Report
2025
Q1Q2Q3Q4Q5Q6Q8Q9
View →
[2]Independent source
DitchCarbon — Pets at Home
Ongoing
Q1Q2Q3Q8
View →
[3]Public record
Global Pet Industry — Sustainability in Pet Players II
Unknown
Q2Q3Q4Q6Q10
View →
[4]Public record
MITIE — Custom Solar at Pets at Home
Unknown
Q4Q8
View →
[5]Self-reported
Pets at Home Sustainability Hub — Planet
Ongoing
Q5Q6Q7
View →
[6]Self-reported
Pets at Home Sustainability Reports & Publications
Ongoing
Q9
View →
[7]Independent source
QuestionZero — Pets at Home Rating
Ongoing
Q7
View →
[8]Public record
GB News — Pets at Home DEI Webinar
2024
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Pets at Home

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    Pets at Home: SINK sustainability score 52.

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Pets at Home in context

How does Pets at Home compare with other retail (non-fashion) companies?

Pets at Home shares top spot among retail (non-fashion) peers.

Among the 54 major retail (non-fashion) brands we've scored, Pets at Home is tied =1st of 54, with 2 others.

=1/54
Pets at Home's rank
37
Industry average
18
Industry low
52
Industry high
See all 54 in Retail (non-fashion) →
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