Financial Services / Banking

Klarna sustainability score: 54/100

54/100
Making progress+2 since last review
5th of 61 in Financial Services / Banking

Better than 93% of Financial Services / Banking

Leading practice starts at 60. The highest score on SINK is 71.

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About Klarna

Klarna is a Swedish fintech company founded in 2005 that pioneered buy-now-pay-later (BNPL) lending. Headquartered in Stockholm, it operates globally as a mobile payment and consumer credit platform, enabling deferred payment for e-commerce purchases.

More about Klarna

Klarna holds a significant market position in the BNPL sector but faces criticism for enabling overconsumption.

Founded 2005Head office Stockholm, SwedenStaff ~3,400Revenue ~$2.8BWebsite ↗

Read Klarna's own report ↗

Our verdict

Klarna has built credible climate infrastructure—SBTi-validated net-zero target, internal carbon pricing, and $8.5M+ channeled into carbon removal. But its 2030 interim target is intensity-based, not absolute. The bigger problem: as a BNPL lender, Klarna systematically fuels overconsumption and impulse buying, with documented class action lawsuits alleging designed-in over-indebtedness. Environmental claims cannot offset a business model engineered to drive excess consumption.

Klarna scores 54/100 (Making progress) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified May 2026.

That places Klarna joint 71st of 1,023 companies scored, and 5th of 61 in Financial Services / Banking.

The ten questions

What is Klarna doing well, and where does it fall short?

Strongest on Targets & Commitments and Carbon Footprint: Operations (8/10, 7/10). Weakest on Resource Use & Waste and Water Impact (4/10, 4/10).

What's missing

Where Klarna lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • How it uses materials and handles wasteReport measurable waste or recycling targets publicly.
  • Its effect on waterMeasure its water footprint and set reduction targets.
  • Its record on controversiesDeal with the findings under question 10, in public.

Every question that lost points

  • Emissions from its own operations7/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain6/10No full value-chain map or supplier engagement programme.
  • Whether its emissions are falling6/10No consistent fall over several years across its operations and supply chain.
  • How clean its energy is7/10Less than 90% of its energy shown to be renewable.
  • Its effect on nature6/10No verified restoration beyond its own footprint, or supply chain not mapped for nature risk.
  • How it uses materials and handles waste4/10No measurable waste or recycling targets reported publicly.
  • Its effect on water4/10No measured water footprint with reduction targets.
  • Its climate targets8/10No validated long-term net zero target.
  • How openly it reports7/10No annual impact report, or no pay linked to climate targets.
  • Its record on controversies5/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is Klarna's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Financial Services / Banking sector ceiling.
50 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
60 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 50) + (0.7 × 60) = 57.0
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.95
Final score
Rounded. Making progress.
54 / 100
How this score has moved

Has Klarna's score changed?

Klarna's score has moved from 52 to 54 across 2 recorded reviews, up 2 points.

0255075100526 April 20265429 October 2026
  1. 52 → 54+229 October 2026

    Correction: score 52 → 54; the published score did not follow from its own base, performance and size deduction (arithmetic error, corrected 29 October 2026).

  2. Scored 526 April 2026

    Initial score at platform launch

Where the evidence comes from

What evidence is Klarna's score based on?

14 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

43% of them were published by Klarna itself; the rest come from independent sources.

Scored on 6 April 2026 under an earlier version of our method. We're re-checking it under the current method.

8 of 14 sources are independent of the company.

[1]Public record
How Klarna Put an Internal Price on Carbon
Unknown
Q1
View →
[2]Self-reported
Klarna ESG Report 2023
2023
Q1Q2Q9
View →
[3]Self-reported
Klarna Reveals 2023 Sustainability Progress—25% GHG Emissions Reduction
2023
Q1Q3Q5
View →
[4]Independent source
Klarna — Sustainability Profile | Milkywire
Ongoing
Q2Q5Q8
View →
[5]Independent source
Klarna — Carbon Profile | DitchCarbon
Ongoing
Q3Q8
View →
[6]Public record
Klarna's Strategic Move: Doubling Its Internal Carbon Price
Unknown
Q3
View →
[7]Self-reported
Klarna Announces Multi-Million Contribution from Internal Carbon Tax
Unknown
Q4
View →
[8]Public record
Klarna Contributes $2.35M to Global Climate Impact Projects
Unknown
Q4
View →
[9]Self-reported
Majority of Consumers See Circularity as a Money Saver—Klarna Report
2024
Q6
View →
[10]Self-reported
Klarna Sustainability
Ongoing
Q7Q9
View →
[11]Public record
Can Buy Now Pay Later Be Used for Good? | Sustainable Brands
Unknown
Q10
View →
[12]Public record
Klarna's Downside: Buy Now, Pay Later | Yahoo Finance
Unknown
Q10
View →
[13]Public record
Klarna Sued for Buy Now Pay Later Racket | Lever News
Unknown
Q10
View →
[14]Self-reported
Klarna — ESG Investor Relations
Ongoing
Q9
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For Klarna

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    Klarna: SINK sustainability score 54.

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Klarna in context

How does Klarna compare with other financial services / banking companies?

Where Klarna sits among financial services / banking peers.

Among the 61 major financial services / banking brands we've scored, Klarna sits 5th of 61.

5/61
Klarna's rank
36
Industry average
20
Industry low
65
Industry high
See all 61 in Financial Services / Banking →
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