SaaS / Digital Services

C3.ai sustainability score: 26/100

26/100
Significant gaps
Joint 59th of 69 in SaaS / Digital Services

Better than 10% of SaaS / Digital Services

Below expectations starts at 31. The highest score on SINK is 71.

Is this your company? Claim this profile (free)

About C3.ai

C3.ai is an enterprise artificial intelligence software company headquartered in Redwood City, California. It sells an AI platform and applications to customers in energy, manufacturing, financial services and government, including oil and gas work through a joint venture with Baker Hughes.

More about C3.ai

It reported revenue of $389.1M for the year to 30 April 2025.

Founded 2009Head office Redwood City, California, United StatesStaff 1,181 full-time (30 Apr 2025, FY2025 Form 10-K)Revenue $389.1M (FY2025, to 30 Apr 2025, SEC filing)Website ↗

Read C3.ai's own report ↗

Our verdict

C3.ai has a net-zero pledge for 2050 but publishes no emissions figures, so its footprint cannot be checked. Oil and gas is a core business line: its joint venture with Baker Hughes deploys AI for Shell, ExxonMobil and other producers, and has brought in more than half a billion dollars since 2019. It has no standalone sustainability report, no stated board oversight of climate and no SBTi-validated targets.

C3.ai scores 26/100 (Significant gaps) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified October 2026.

That places C3.ai joint 847th of 1,023 companies scored, and joint 59th of 69 in SaaS / Digital Services.

The ten questions

What is C3.ai doing well, and where does it fall short?

Strongest on Water Impact and Controversies & Red Flags (4/10, 4/10). Weakest on Carbon Footprint: Supply Chain and Emissions Trajectory (1/10, 1/10).

What's missing

Where C3.ai lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • Emissions from its supply chainAssess where its supply-chain emissions come from.
  • Whether its emissions are fallingShow its emissions are falling, even from energy bills or mileage.
  • Emissions from its own operationsPublish emissions figures for its own operations, even an estimate from energy bills.

Every question that lost points

  • Emissions from its own operations2/10No emissions figures for its own operations, not even an estimate from energy bills.
  • Emissions from its supply chain1/10No assessment of where its supply-chain emissions come from.
  • Whether its emissions are falling1/10No evidence its emissions are falling, not even from energy bills or mileage.
  • How clean its energy is2/10No renewable energy tariff or major efficiency investment shown.
  • Its effect on nature3/10No assessment of its effect on nature, and no basic environmental policy.
  • How it uses materials and handles waste2/10No active waste reduction, reuse or repair shown.
  • Its effect on water4/10No measured water footprint with reduction targets.
  • Its climate targets3/10No specific targets with dates.
  • How openly it reports2/10No published sustainability data, or no one named as responsible for it.
  • Its record on controversies4/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is C3.ai's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
SaaS / Digital Services sector ceiling.
70 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
24 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 70) + (0.7 × 24) = 37.8
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.7
Final score
Rounded. Significant gaps.
26 / 100
Where the evidence comes from

What evidence is C3.ai's score based on?

8 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

50% of them were published by C3.ai itself; the rest come from independent sources.

[1]SEC filing
C3.ai Form 10-K, FY2025 (April 2025)

“C3 AI Sustainability Suite helps decrease greenhouse gas, or GHG, emissions”

2025
Q1Q3Q4Q6Q7Q9Q10
View →
[2]Self-reported
C3.ai Commits to Net-Zero Greenhouse Gas Emissions by 2050

“achieve net-zero greenhouse gas (GHG) emissions by the fiscal year 2050 across scopes 1, 2, and 3”

2023
Q2
View →
[3]Independent source
C3.ai and Baker Hughes Renew and Expand Joint Venture Agreement

“generated more than half a billion dollars in revenue from the O&G and chemical markets”

Unknown
Q10
View →
[4]Self-reported
C3.ai FY2025 Q4 Earnings Report

“Total revenue for the fiscal year was $389.1 million, an increase of 25%”

2025
Q3
View →
[5]Self-reported
C3.ai Energy Management Product

“Forecast energy consumption, emissions, water use, and waste, from company-wide to facility and equipment levels”

Ongoing
Q7
View →
[6]Independent source
C3.ai Commits to Net-Zero (CEO Today Magazine)

“These goals will be validated with the Science Based Targets initiative (SBTi) to ensure alignment with the 1.5˚C climate trajectory”

2023
Q8
View →
[7]Self-reported
C3.ai ESG Software Product

“announced its commitment to achieve net-zero”

Ongoing
Q9
View →
[8]
c3.ai

“commitment to achieve net-zero greenhouse gas (GHG) emissions by the fiscal year 2050”

Q5
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For C3.ai

Is this your company? Claim this profile (free)

Free. Once you confirm, this page says “Profile claimed by C3.ai” and we email you when the score changes. Claiming changes nothing about the score. More than one person can claim a company. Privacy

  • Use this score in tenders

    Send the link, or the one-page score sheet. It links back to this page and every source. Free.

    Open the score sheet →
  • Send new evidence, free

    Scored low because little is published? Publish what you do and send us the link, free. If it holds up, your score changes, and the change is logged on your page.

    How to send evidence →
  • Put your score on your website, free

    It shows the current band, sector rank and score, and links to this page, so it changes when the score does.

    C3.ai: SINK sustainability score 26.

Track this score

We'll send one email to confirm. Every email has a one-click unsubscribe. Privacy

Bidding for a public contract? Check if you need a Carbon Reduction Plan, free →

We reply within 5 working days.

Want your own page like this?

Free, independent, every source shown. Send it to any buyer who asks about your sustainability.

Score my business free
C3.ai in context

How does C3.ai compare with other saas / digital services companies?

Where C3.ai sits among saas / digital services peers.

Among the 69 major saas / digital services brands we've scored, C3.ai is tied =59th of 69, with 3 others.

=59/69
C3.ai's rank
39
Industry average
21
Industry low
71
Industry high
See all 69 in SaaS / Digital Services →
THE SUNDAY RUNDOWN

Which companies moved this week, and why.

One email, every Sunday. Score changes, new research, the stories behind the numbers. Free.

We'll send one email to confirm. No spam. Unsubscribe in one click.

Checking a company?

Search free →

Asked to prove you're sustainable?

Get your business scored, free →

Been scored?

Find your page and claim it, free →

Scores are free. Nobody can pay to change a score, speed it up or hide it.