Energy Supply / Utilities

OVO Energy sustainability score: 42/100

42/100
Below expectations
5th of 21 in Energy Supply / Utilities

Better than 80% of Energy Supply / Utilities

Making progress starts at 46. The highest score on SINK is 71.

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About OVO Energy

OVO Energy is a UK-based energy retailer supplying gas and electricity to approximately 4 million customers. Founded in 2009 in Bristol, OVO operates as a public utility offering energy retail services.

More about OVO Energy

The company has positioned itself around climate commitments and nature initiatives but remains structurally tied to fossil gas supply.

Founded 2009Head office Bristol, UKStaff ~4,500Revenue ~£5BWebsite ↗

Our verdict

OVO Energy reports detailed operational emissions cuts and has ditched greenwashing REGOs, but 9.8Mt of annual Scope 3 from gas supply to 4 million customers overwhelms progress. Repeated regulatory fines for customer harm and billing failures, combined with intensity-based (not absolute) renewable targets, reveal a company still far from credible decarbonisation.

OVO Energy scores 42/100 (Below expectations) on SINK's independent climate assessment, scored from public data only. Scores are free. Nobody can pay to change a score, speed it up or hide it. Last verified May 2026.

That places OVO Energy joint 362nd of 1,023 companies scored, and 5th of 21 in Energy Supply / Utilities.

The ten questions

What is OVO Energy doing well, and where does it fall short?

Strongest on Carbon Footprint: Operations and Carbon Footprint: Supply Chain (7/10, 6/10). Weakest on Resource Use & Waste and Water Impact (3/10, 3/10).

What's missing

Where OVO Energy lost points

For each question that lost points, the evidence our public rubric looks for that we didn't find.

What would raise this score

  • How it uses materials and handles wasteShow active waste reduction, reuse or repair.
  • Its effect on waterMonitor its water use and take measures to reduce it.
  • Whether its emissions are fallingShow a year-on-year fall in its total emissions.

Every question that lost points

  • Emissions from its own operations7/10Its own emissions aren't independently verified or tracked over several years.
  • Emissions from its supply chain6/10No full value-chain map or supplier engagement programme.
  • Whether its emissions are falling4/10No evidence of a year-on-year fall in its total emissions.
  • How clean its energy is5/10Less than half its energy shown to be renewable, or no transition plan.
  • Its effect on nature5/10Its effect on nature isn't measured or independently verified.
  • How it uses materials and handles waste3/10No active waste reduction, reuse or repair shown.
  • Its effect on water3/10No monitoring of water use, or no measures to reduce it.
  • Its climate targets6/10Its targets aren't validated by the Science Based Targets initiative.
  • How openly it reports6/10No annual impact report, or no pay linked to climate targets.
  • Its record on controversies4/10Points deducted for controversies or its business model. The finding is under question 10.

A score changes when the evidence does. We use new published evidence at the next rescore. Anyone can send us new evidence, free. How to send it.

The calculation

How is OVO Energy's SINK score calculated?

Same ten questions for every company. No private weighting.

SINK = (0.3 × Base + 0.7 × Performance) × Scale
Industry base impact
Energy Supply / Utilities sector ceiling.
55 / 100
Performance score
Sum of the ten questions, each scored 0 to 10.
49 / 100
Raw score
Weighted average before scale penalty.
(0.3 × 55) + (0.7 × 49) = 50.8
Scale penalty
Multiplier based on total emissions. Bigger polluters lose more.
× 0.82
Final score
Rounded. Below expectations.
42 / 100
Where the evidence comes from

What evidence is OVO Energy's score based on?

17 sources used in this assessment. All publicly available. Each row shows which of the ten questions it informed.

35% of them were published by OVO Energy itself; the rest come from independent sources.

Scored on 6 April 2026 under an earlier version of our method. We're re-checking it under the current method.

11 of 17 sources are independent of the company.

[1]Independent source
DitchCarbon — OVO Energy Profile
Ongoing
Q1Q2Q3Q8
View →
[2]Self-reported
OVO Group Ltd Scope 1, 2 & 3 Carbon Emissions Basis of Preparation
2024
Q1Q2
View →
[3]Self-reported
OVO Powers Forward to Accelerate the Global Energy Transition
2024
Q3Q4
View →
[4]Public record
OVO Updates on Plan Zero
2023
Q3Q6
View →
[5]Independent source
Good Energy: OVO Energy's Zero Carbon Claims Have Zero Credibility
2022
Q4Q10
View →
[6]Public record
Electricity Firm OVO to Ditch Greenwash Certificates
2023
Q4
View →
[7]Public record
OVO Energy Mission — Canvas Business Model
Unknown
Q4
View →
[8]Self-reported
OVO Energy — Planting Trees
Ongoing
Q5
View →
[9]Independent source
OVO Foundation Nature and Biodiversity Project of the Year
Unknown
Q5
View →
[10]Self-reported
OVO Commits to Plant 1M Trees in Continued Dedication to Help Cut Carbon
Unknown
Q5
View →
[11]Self-reported
OVO Environment Policy
2021
Q6Q7
View →
[12]Independent source
Bristol Climate & Nature — Climate Action Programme Case Study: OVO Energy
Unknown
Q8
View →
[13]Public record
OVO Cuts Offsets from Its Pathway to True Decarbonisation by 2035
Unknown
Q8
View →
[14]Self-reported
OVO Annual Report FY24
2024
Q9
View →
[15]Public record
OVO Energy Fined £2.37 Million for Customer Complaint Failures
2025
Q10
View →
[16]Public record
UK Supplier OVO Energy to Pay Penalty After Warm Homes Failure
2026
Q10
View →
[17]Public record
OVO Energy — Wikipedia
Ongoing
Q10
View →

If you believe a source has been misread or a newer version exists, submit a challenge.

For OVO Energy

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    OVO Energy: SINK sustainability score 42.

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OVO Energy in context

How does OVO Energy compare with other energy supply / utilities companies?

Where OVO Energy sits among energy supply / utilities peers.

Among the 21 major energy supply / utilities brands we've scored, OVO Energy sits 5th of 21.

5/21
OVO Energy's rank
37
Industry average
25
Industry low
55
Industry high
See all 21 in Energy Supply / Utilities →
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